You've Got Questions. We've Got Answers!

 

Do you take appointments and walk-ins?

  • Appointments are always appreciated, but walk-ins are welcome!

 

Do you have a waiting area?

  • Absolutely! We have a large waiting area with heating/AC and complimentary drinks and wi-fi!

 

What if I need a ride to work or home?

  • We're happy to take you to your destination as long as it's in the Visalia area.

 

Do you offer early/late drop offs?

  • Yes! Just mention it when booking your appointment and we'll give you additional information on how to do this. 

 

Can you give me a price quote over the phone?

  • Depending on the job we can give you a rough estimate, but we never guarantee a price over the phone. We will glady provide a free inspection to most vehicles. 

 

Are there other shops in town you recommend for the services you don't provide?

  • Yes! We have a number of trusted shops that we work with who we'd be happy to refer you to. 

 

Are you open on holidays?

  • We are closed on all major holidays and sometimes close early on Eves (Christmas, New Years). Please call if you're not sure.

 

Do you take payments?

  • Unfortunately, no. Payment is due in full at time of pick-up. We accept all major credit cards. 

 

When my RV/motorhome/trailer repair is complete, do I have to pick it up right away?

  • No. We have ample parking and storage, but we do ask that it is picked up within 3 business days following completion. 

 

If I have to leave my vehicle overnight, where will it be kept?​

  • It will be secured either inside a building or within our locked gates.

 

Can I request that my vehicle be kept inside if I have to leave it overnight?​

  • Of course! We will do our best to make sure it is kept inside.

FAQs